IT Applications Administrator 1
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of Application Administrator 1, we'll count on you to:
- Perform administration of production application systems under direction of more senior staff
- Conduct technology implementation tasks under direction of higher-level technical and managerial staff
- Provide problem resolution of production application systems
- Complete service requests related to assigned systems
- Perform day-to-day maintenance and troubleshooting tasks for production application systems
- Research, review and analyze system modifications/patches/upgrades for applicability to assigned systems
- Produce and maintain documentation for assigned systems
- Assist with packaging, testing, deployment and sunsetting of commercial application software including new products, upgrades, and patches
- Coordinate with Application Managers and product stakeholders
- Occasionally work after-hours and weekends to complete special assignments, changes, or incident response
- Occasionally travel for operational requirements
- Perform other duties as needed
Preferred Qualifications:
- Minimum three (3) years experience preferred
- Microsoft Windows Server 2016/2019 OS administration experience
- Application packaging and deployment experience
- Commercial application troubleshooting experience
- PowerShell automation experience
- VMWare virtualization fundamentals
- Network troubleshooting fundamentals
- SQL, MySQL & DB2 database fundamentals
- WebSphere/WebLogic/IIS fundamentals
- Understanding of NIST 800-171 cybersecurity controls
- Familiarity with Architecture/Engineering/Construction operations
- Reputation as a reliable troubleshooter prior to escalating application service requests and incidents
- Active participation on a SME team that addresses application issues
- Active participation in IT initiatives that address application upgrades/deployments/sunsets
- Local candidates preferred
- This role is ineligible for Visa sponsorship
- Bachelor's degree in Computer Science/MIS-related area or equivalent work experience
- Good communication skills
- Ability to interact with customers in a professional manner when providing support for customer problem resolution
- Self-starter with the ability to perform assigned administration tasks with minimal supervision
- Attitude and commitment to being an active participant of our employee-owned culture
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
